Website maintenance services, with app support on the same retainer
Website maintenance services start when the launch thread goes quiet: patches, runtime upgrades, backup checks and fixes from the same people who shipped the site. Retainers start from $350 per site or app, per month, with support hours stated up front.
What you get
Website maintenance services start when the launch thread goes quiet. A live site still needs patches, runtime upgrades, and someone to check the backups actually restore. That is true for a custom app, a PHP site, or a CMS.
The same retainer covers application maintenance: dependency updates, bugs you file, and the occasional feature that does not deserve a new project. Business hours is the default. 24/7 is optional and costs more.
We will tell you when a change is too big for the retainer and needs its own build ticket.
What we keep running
Security patches and dependency or plugin updates
Runtime upgrades on a date we pick with you
Backup checks and a restore test on a schedule
Uptime and certificate watch if you do not already buy monitoring
Small copy and layout fixes that should not wait for a rebuild
Application work on the same retainer
Bug fixes against a ticket, with a note on what changed
Performance work when a page or query is actually slow
API and library upgrades that would otherwise rot
Features that fit a day or two, not a new product
Database housekeeping and a check that backups restore
Support hours
Standard: business hours, next-business-day response
Premium: longer hours, same-day response
Enterprise: 24/7 with a 1-hour target on critical outages
A custom SLA if your hours do not match any of those
What the starting price covers
From $350 is the starting monthly fee for one site or app. Where you land above it depends on system size and the SLA coverage you need: Standard, Premium or Enterprise support hours. The retainer is for the work listed above: patches and updates, runtime upgrades, backup checks with a restore test, an uptime and certificate watch if you do not already buy monitoring, and small fixes.
Starting Price
Starting prices in USD. The quote follows the written scope.
Frequently asked questions
Short answers about Website & Application Maintenance. If your case is different, send the brief.
What does website maintenance include?
Security patches and dependency or plugin updates, runtime upgrades on a date we pick with you, backup checks with a restore test on a schedule, and small copy and layout fixes that should not wait for a rebuild.
What support hours are available?
Standard is business hours with next-business-day response. Premium has longer hours and same-day response. Enterprise is 24/7 with a 1-hour target on critical outages, and we can write a custom SLA if none of those fit.
How much does website maintenance cost?
It starts from $350 per site or app, per month. The monthly fee depends on system size and the SLA coverage you need.
Which kinds of sites do you maintain?
Custom applications, PHP sites and CMS sites. The same retainer covers bug fixes, performance work, API and library upgrades, and features small enough to fit a day or two.
Ready to get started?
If this page matches the job, send the brief. We will say no if it does not.