Website & Application Maintenance
Patches, backups, and tickets after launch. Same people who shipped it.
What You Get
Website maintenance services start when the launch thread goes quiet. A live site still needs patches, runtime upgrades, and someone to check the backups actually restore. That is true for a custom app, a PHP site, or a CMS. The same retainer covers application maintenance: dependency updates, bugs you file, and the occasional feature that does not deserve a new project. Business hours is the default. 24/7 is optional and costs more. We will tell you when a change is too big for the retainer and needs its own build ticket.
What we keep running
Security patches and dependency or plugin updates
Runtime upgrades on a date we pick with you
Backup checks and a restore test on a schedule
Uptime and certificate watch if you do not already buy monitoring
Small copy and layout fixes that should not wait for a rebuild
Application work on the same retainer
Bug fixes against a ticket, with a note on what changed
Performance work when a page or query is actually slow
API and library upgrades that would otherwise rot
Features that fit a day or two, not a new product
Database housekeeping and a check that backups restore
Support hours
Standard: business hours, next-business-day response
Premium: longer hours, same-day response
Enterprise: 24/7 with a 1-hour target on critical outages
A custom SLA if your hours do not match any of those
Starting Price
Transparent pricing tailored to your needs
Ready to Get Started?
If this page matches the job, send the brief. We will say no if it does not.